Overview
At Hairstyle Braids, we strive to provide our customers with the highest quality products and services. However, we understand that sometimes you may need to return an item. This page outlines our returns policy to ensure a smooth and hassle-free process.
Return Eligibility
To be eligible for a return, the item must be in its original, unused condition and accompanied by the original packaging and any accessories that were included. We do not accept returns on custom-made or personalized items.
Return Timeline
You have 30 days from the date of delivery to initiate a return. Items must be returned within this timeframe to be eligible for a refund or exchange.
Return Process
To start the return process, please follow these steps:
- Contact our customer service team at [email protected] or call us at 755.622.8558 to request a return authorization number.
- Package the item securely and include the return authorization number on the outside of the package.
- Ship the item to the following address:Hairstyle Braids Returns726 Airport RoadBechtelarfurt, Vermont 26796United States
Refunds and Exchanges
Once we receive your returned item and it is deemed eligible, we will process your refund or exchange request. Refunds will be issued to the original payment method used for the purchase. Exchanges will be processed as soon as possible, and we will cover the cost of shipping the replacement item to you.
Contact Us
If you have any questions or concerns about our returns policy, please don't hesitate to contact our customer service team at [email protected] or 755.622.8558. We're here to help and ensure a positive customer experience.